Solve the problem of undelivered SMS by requesting a Whitelist

What is the difference between sender name and whitelist?

Sender name

The sender's name, in other words, is a name that businesses can set to send messages to their customers themselves. If you want to set a Sender Name or change the sender's name to the name of our business or brand, you may need to purchase an SMS delivery package starting from 3,500 baht. The number of Sender Names depends on the package.

Whitelist

Granting device access to data by specifying Allowed IP Addresses restricts network access by adding a range of trusted IP addresses. Therefore, Whitelist IP is another convenient method to enhance security in accessing applications and websites within the organization.

Requesting Whitelist Sender Name will help reduce Anti-Spam issues.

Requesting Whitelist for Sender Name is the process of seeking approval from the network to allow SMS messages sent from the specified Sender Name to reach recipients who have previously indicated that they do not wish to receive messages. This helps reduce Anti-Spam issues and increases the chances of successful delivery to recipients.

Whitelist Request Process

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On the topic of Sender Name

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Pending processing, available immediately after approval

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What types of SMS messages are considered spam?

Often, it is SMS content that bothers the recipient, such as sending advertising SMS, marketing messages, and when the sender has not requested a Whitelist Sender Name, it will be considered as an annoying message (Spam) by the destination network as well.

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OTP for identity verification

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Get a Sender Name easily at your fingertips

With just a few setup steps, you can get the code you need to use with the API right away. This helps developers work faster and provides reports on the status of all SMS OTP confirmations sent, whether they are successful or expired.
Press to request sender name

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